Our Vision & Values
Vision and Values at Hospitality & Hope, South Tyneside Charity and Food Support
Our Vision
At Hospitality & Hope, our vision is:- “For the Community of South Tyneside to live with an increased sense of hope for a positive and self-reliant future.”
The Priorities are
– To reduce food insecurity
– To improve wellbeing
– To reduce homelessness
– To influence those in power to deliver change
Each day we see first hand how a lack of ‘Hope’ through difficult circumstances, whatever they may be, can affect a person’s outlook and their future. By sharing access to our services, we look to respond to the issues that each person is facing in a practical way, through our mission to deliver crisis relief and long-term support to individuals and families in our community. In addition, through our Community Supermarkets, Free Family Activities, Free Food Workshops, Homelessness Support and more, we offer practical help to people affected with food insecurity related issues such as debt, benefits, addiction, homelessness, employability and mental health.
Our Values
Hospitality & Hope has many values which are woven into the fabric of everything we do and drive our strategy and our activities:-
Compassion – We work with care, understanding and a compelling desire to support vulnerable people.
Integrity – We work with transparency and ensure that our decisions are ethical and morally sound.
Inclusivity – We are inclusive by design, ensuring that our service is accessible to all in our community.
Empowerment – We believe that people can change and our work will instil self belief and confidence for a better future.
Our Priorities
Organisation-wide priorities guide our strategy and inform every activity, these are:-
To Improve Wellbeing – We will provide innovative and forward thinking wellbeing services that impact positively on the emotional, financial and physical wellbeing of those most in need, enabling them to live a comfortable, healthy and happy life.
To Reduce Food Insecurity – We will provide a caring service to those who need a helping hand, supporting them to access essential services so that they can live well without the need for food support.
To Reduce Homelessness – We will provide individually tailored housing and support services to vulnerable homeless people, bringing stability into their lives, so that they can develop essential life skills and successfully move into an independent lifestyle.
To Influence Those in Power to Deliver Change – We will work and collaborate with those in power, campaigning through them to deliver change that can better influence and support our wider community.
Influencing Others:
This work has moved at a fast pace; in partnership with the University of Sunderland, we have established a community insights and research programme.
A team from the University are now working with us to bring academic rigour, research skills and support to our developing evidence-based approaches. The University have also facilitated a one-day training programme for our Trustees and staff on evidence-based practice, this was following by a Board strategy planning day which brought the fresh learning about evidence-based practice into the Trustees development of their three-year plan.
Campaigning for Change in South Tyneside:
An exciting development has been a project, funded by Trussell, to help us create a local approach to campaigning on the issues which are driving people into food insecurity and deprivation. We want to ensure that local decision makers are informed on the drivers of deprivation at a macro level.
Bringing Community Stories to Decision-Makers:
One of the ways in which we’re helping to support the community of South Tyneside is by raising their voice and bringing their life stories to the people who can make a difference; we want to influence how others use this information to make evidence-based decisions, specifically thinking about those in local government.
