Hospitality & Hope is a South Tyneside charity  

Our Vision

At Hospitality and Hope our shared vision is:- “For the Community of South Tyneside to live with an increased sense of hope for a positive and self-reliant future.”

Our Priorities are:

– To reduce food insecurity
– To improve wellbeing
– To reduce homelessness
– To influence those in power to deliver change

Each day we see first hand how a lack of ‘Hope’ through difficult circumstances, whatever they may be, can affect a person’s outlook and their future. Through access to our services, we look to respond to the crisis that each person is facing in a practical way, through our mission to deliver crisis relief and long-term support to individuals and families in our community.

Through our crisis support, free family activities, community shops and homelessness support, we offer practical help to people affected with food poverty related issues such as debt, benefits, addiction, homelessness, employability and mental health.

Our Values

Our Values, which are woven into the fabric of everything we do and drive our strategy and our activities are:-

Compassion – We work with care, understanding and a compelling desire to support vulnerable people.

Integrity – We work with transparency and ensure that our decisions are ethical and morally sound.

Inclusivity – We are inclusive by design, ensuring that our service is accessible to all in our community.

Empowerment – We believe that people can change and our work will instil self belief and confidence for a better future.

Our Priorities

Our Priorities, which are woven into the fabric of everything we do and drive our strategy and our activities are:-

To Improve Wellbeing – We will provide innovative and forward thinking wellbeing services that impact positively on the emotional, financial and physical wellbeing of those most in need, enabling them to live a comfortable, healthy and happy life.

To Reduce Food Insecurity – We will provide a caring service to those who need a helping hand, supporting them to access essential services so that they can live well without the need for food support.

To Reduce Homelessness – We will provide individually tailored housing and support services to vulnerable homeless people, bringing stability into their lives, so that they can develop essential life skills and successfully move into an independent lifestyle. 

To Influence Those in Power to Deliver Change – We will work and collaborate with those in power, campaigning through them to deliver deliver change that can better influence and support our wider community.